About Us

About Hollard in Zambia

Hollard Insurance Zambia Limited, an authorised general insurance provider, and Hollard Life Assurance Zambia Limited, an authorised life assurance provider, offer a wide variety of insurance products and risk management services for your tailor-made personal and business insurance needs.

We, at Hollard Zambia, strive to be an intelligent, passionate team of insurance partners, offering quality general and life insurance solutions with the utmost integrity.

Through our innovative business insurance partners and products, we offer solutions tailored to address the very specific needs and objectives of our customers. These solutions are cost-effective and flexible, from Credit Life to Group Funeral cover and more.

Hollard Zambia International Presence

Hollard Insurance Zambia Limited and Hollard Life Assurance Zambia Limited both originate from Hollard South Africa.

The Hollard Group is South Africa's largest independent and privately owned insurance group. It has grown from strength to strength over the past 30 years because of our belief and commitment to do things differently. The Hollard Group's approach is to take on insurance partners with prominent local market integration in SADC, Australia, China, India and Pakistan.

As part of the Hollard Group, Hollard Zambia also has access to a huge pool of international specialised insurance partners and underwriters.
 

Who we are today

Our dedication to meeting and even exceeding client expectations with a “can-do” attitude has only intensified.

We’ve also continued to establish and foster solid relationships with our partners and customers, and in so doing, we consistently seek to enhance our services and deliver tailored solutions that meet the evolving needs of our customers.

To meet the needs of our clients, we’ve expanded our footprint over the last couple of years with ten branches across Namibia, from Keetmanshoop in the South to Rundu in the North and all the way to the Coast.

Our strategic partnerships and second-to-none professionalism in the industry, guarantee continued business growth for our stakeholders.

Purpose and culture

Hollard’s purpose is to enable more people to create and secure a better future.

By achieving exceptional, sustainable and inclusive growth; by partnering to deliver the win-win-win; by treating everyone with care and dignity; by courageously pursuing a better way; and by acting as a catalyst for positive and enduring change, we will be the favourite insurer in Namibia.

Of course, none of this can be achieved without a supportive culture. And our culture, which we call the Hollard Way, is something that we’re passionate about and that every Hollardite lives every day.

The Hollard Way asks us to balance the need to deliver and get things done with the need to dream, pioneer and experiment. It recognises that we are one big team, made up of real and mindful individuals. It encourages us to find the win-win-win for Hollard, our partners and our customers, and to get the balance right for ourselves. It asks that we get the facts, but also listen to our gut. Perhaps most demandingly of all, it asks us to take what we do seriously without taking ourselves too seriously.

As a result of all of this, as a Hollard customer,  you can expect to be treated with respect, dignity and above all, a sense of common humanity. We expect to be held to the highest standards, and whilst we certainly can’t claim to always get it right, we try our absolute best to deliver on your expectations.

Our purpose is clear

  • It means everything to us. 
  • And delivering it daily takes a special culture.
  • We support each other in living out our purpose. 
  • We are a team of diverse humans, with individual dreams and ideas,  but we all have the same goal.
  • We partner to deliver the “win-win-win” (a win for us, a win for our partners,  and a win for our customers and the world we live in).
  • We treat everyone with care and dignity, recognising our common humanity.
  • We find better ways to do things, and we catalyse change that is positive and enduring.

That’s our way. 
 

Better Futures

Nothing satisfies our Hollard soul so deeply as transforming the lives of the community we serve – which is what our Better Futures tagline is all about. Improving the lives of ordinary Zambian citizens, giving back, and empowering them.

We look for ways to contribute to their betterment by focusing our resources on creating and supporting initiatives that help solve societal challenges and in turn, drive value for our business and our brand.

Although we’d love to save the world, we’re proud of the difference we’ve made and continue to make.